Powering Healthcare Operations Across Africa
We take on the operational and financial complexity of running a healthcare business — so you can concentrate entirely on delivering exceptional patient care. Whenever. Wherever.
We Handle Operations. You Deliver Care.
From revenue cycle management to full back-office outsourcing — we take the operational burden off healthcare providers across Uganda so they can do what they do best.
Revenue Cycle Management
End-to-end RCM from patient registration to final payment. We close the gap between services rendered and revenue collected.
Learn more →Medical Billing & Coding
Accurate coding by specialists who know Uganda's insurance structures, protocols, and ICD-10 requirements.
Learn more →Claims Processing
Full claims lifecycle — submission, tracking, follow-up, and denial appeals — across all major Ugandan payers.
Learn more →Staffing Solutions
Trained healthcare administrators on flexible terms. Scale your team without overhead and HR complexity.
Learn more →Back-Office Operations
Records management, compliance, reporting, and administrative workflows — fully managed.
Learn more →OnPoint MedAccess
Our signature offering — expert BPO services combined with the MedAccess digital platform for compounding impact.
Explore MedAccess →Services + Technology.
One Powerful Partnership.
OnPoint MedAccess combines our managed BPO services with the MedAccess digital platform — giving your facility real-time visibility, automation, and operational control in one integrated model.
Built for African healthcare: works on low-bandwidth connections, integrates with mobile money, and connects directly to Ugandan insurance networks.
Built for African Healthcare Realities
We understand the operational context — Payer complexity, insurance delays, cash flow pressure. Our solutions are designed for Uganda, not adapted from elsewhere.
Reduce Admin Costs
Replace fragmented billing attempts with a single accountable outsourced operation. Early clients report meaningful cost reductions.
Recover Lost Revenue
Claims that go unfiled or unpursued represent real lost revenue. We systematically recover what your facility is owed from insurers and corporate payers.
Scale Without Disruption
Growing your facility shouldn't mean proportionally growing your admin headcount. Our model scales with you flexibly.
Compliance Built In
Payer guidelines, insurance requirements, and regulatory changes are tracked by our team — so you don't have to dedicate internal resources to it.
Free Your Clinical Staff
Nurses and doctors doing billing is an expensive misallocation of skill. We take the paperwork burden away so your clinical team can focus on patients.
Africa-First Technology
Our MedAccess platform works on local networks, integrates with MTN and Airtel Money, and is built for Ugandan healthcare infrastructure.
What Healthcare Providers Are Saying
We're building trust one facility at a time. Here's feedback from healthcare leaders who've experienced our approach first-hand.
"We had no real visibility into our collection rate. OnPoint audited our billing process and identified significant gaps — money we were simply leaving on the table. The difference has been real."
"The OnPoint team understands Uganda's insurance environment intimately. They know which insurers to push, when to escalate, and how to structure claims to minimise rejection. That knowledge is genuinely valuable."
"We're a small clinic and couldn't justify a full billing team. OnPoint gave us professional billing management at a cost that makes sense for our size. Our insurance submissions are actually going through now."
Built for Every Type of Healthcare Business
From referral hospitals navigating complex insurance portfolios to small clinics needing their first structured billing process.
Hospitals
High-volume facilities with complex multi-payer insurance portfolios.
Insurers
Claims auditing, provider verification, and processing support.
Clinics
Right-sized billing solutions for outpatient and specialist practices.
NGOs & Programs
Data management, compliance reporting, and operational support.
Let's Start With a Conversation
Book a free 30-minute consultation. We'll review your current operations and show you specifically where we can help — honestly, with no pressure.